FAQs

Any Questions? We're here to help

How do I know if your dog coats will fit right?

We know that buying dog coats online can be stressful. How will you know if it's a snuggly fit?

That's why we've created a detailed size chart, which you can find either in the product photos or via the "size link" on the product page.

Simply measure your dog and follow our guide. If you order the wrong size, we have a generous exchange policy.

What is your exchange policy if the size is wrong?

If you order the wrong size and it remains unused and undamaged, notify us within 30 days of receiving the item and we’ll exchange it for the correct size. Please note, all tags and labels must remain on the garment.

Read our full return and refund policy.

What is your returns policy?

We want you to love everything from Snoot Style. So, if you find a full priced item isn't fitting right, we are more than happy to offer an exchange, or refund to the value of your order so long as you meet our policy requirements.

For more information read our full return and refund policy.

How do I wash my dog coat, blanket or dog towel?

All our products can be washed in a cool machine wash with similar colours. Do not use fabric softener with any of our waterproof coats. Do not wring or twist and reshape whilst damp. Place it in a shady place to dry so the colours don’t fade. Do not tumble dry.

What is organic cotton?

Organic cotton is grown without the use of toxic pesticides and synthetic fertilizers. It’s a gentler way of growing cotton. We wrote a blog post on it here.

What is recycled polyester?

The holy grail of polyesters, recycled polyester is made by melting down existing plastic and re-spinning it into new fabric. It’s giving old plastic a new lease on life. We wrote a blog post on it here.